Privacy Policy

Privacy Policy

This Privacy Policy describes how www.stylebuglondon.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

CONTACT

After reviewing this policy, if you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us by email at:
📧 stylebuglondon@gmail.com

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any data that can identify you personally.

Device Information

  • Purpose of collection: to load the Site accurately for you and perform analytics on Site usage to optimise user experience.

  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

  • Personal Information collected: Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and browsing behaviour.

Order Information

  • Purpose: To fulfil orders, process payments, provide invoices/order confirmations, manage shipping, screen for fraud, and (when appropriate) offer marketing updates.

  • Source: Collected from you.

  • Disclosure: Shared with Shopify.

  • Personal Information collected: Name, billing and shipping addresses, payment info (including credit card details), email address, phone number.

Customer Support Information

  • Purpose: To provide customer support.

  • Source: Collected directly from you.

  • Disclosure: Not shared externally unless necessary to resolve your request.

  • Personal Information collected: Name, phone number, email, address.

SHARING PERSONAL INFORMATION

We do not sell or rent your personal information. We only share your data with Shopify and delivery services as required to complete and fulfil your order.

BEHAVIOURAL ADVERTISING

We do not use your personal information for targeted advertising.

USING PERSONAL INFORMATION

We use your personal information to provide and improve our services, including:

  • Processing orders and payments

  • Arranging shipping and delivery

  • Providing customer service

  • Sending updates about new products or special offers (if you’ve opted in)

RETENTION

We retain your information for our records unless and until you request its erasure. Please contact us at stylebuglondon@gmail.com if you would like to exercise your right to be forgotten.

AUTOMATED DECISION-MAKING

We do not use fully automated decision-making processes that have a legal or significant impact on you. Shopify, our service provider, may use limited automated decision-making to prevent fraud, such as:

  • Temporary IP blacklisting for repeated failed transactions

  • Temporary card blacklisting linked to suspicious IP addresses

SELLING PERSONAL INFORMATION

We do not sell your personal information.

COOKIES

Cookies are small data files that help our website remember your preferences and activity. We use functional, performance, and analytics cookies to improve your experience.
You can manage or disable cookies through your browser settings. Visit www.allaboutcookies.org for more information.

Please note: blocking cookies may impact how our Site functions.

DO NOT TRACK

Our Site does not currently respond to "Do Not Track" signals, as there is no consistent industry standard for compliance.

CHANGES

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

COMPLAINTS

If you have a concern or complaint, please contact us at stylebuglondon@gmail.com.
If you're not satisfied with our response, you may lodge a complaint with your local data protection authority.

Last updated: 15/04/2025